Pupil & Family Welfare Lead

Pupil & Family Welfare Lead
Location: Norwich, Norfolk
Salary: Negotiable (depending on experience)
Contract Type: Full-time (Permanent)
Start Date: As soon as possible

About the Role:
Our client, a welcoming and inclusive primary school in Norwich, is seeking a dedicated and compassionate Pupil & Family Welfare Lead to join their supportive team. This is a vital role aimed at ensuring the welfare, safety, and overall wellbeing of pupils and their families, helping to remove barriers to learning and promote positive outcomes.

Key Responsibilities:

• Support pupils’ emotional and social development, working closely with teaching staff and pastoral teams.

• Act as a key point of contact for families, offering guidance, support, and signposting to external services where appropriate.

• Monitor attendance and work with families to improve persistent absence.

• Liaise with external agencies including social care, early help, and safeguarding professionals.

• Contribute to the development and implementation of individual support plans and pastoral care strategies.

• Promote an inclusive environment where all children feel safe, valued, and able to thrive.

Ideal Candidate:

• Experience working in a school or pastoral setting, particularly with vulnerable children and families.

• Strong understanding of safeguarding procedures and child protection.

• Ability to build trusting relationships with pupils, parents, and professionals.

• Excellent communication, organisational, and record-keeping skills.

• Calm, resilient, and empathetic approach to supporting children’s wellbeing.

• Relevant qualifications or training in social care, safeguarding, or education (desirable but not essential).

Benefits:

• A rewarding role where you can make a genuine difference in children's lives.

• Supportive team environment within a forward-thinking school.

• Ongoing professional development and training opportunities.

Apply Now:
To apply for this role, please send a copy of your up-to-date CV to ali.aslam@teachingpersonnel.com

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
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